Badcock Home Furniture &more in Winterville, NC Closed now

Reviews about Badcock Home Furniture &more

• ★ ☆ ☆ ☆ ☆

  November 30, 2019, by April Parks
  They're not very good with keeping appointments or repairing their property that is under warranty. I can't honestly recommend anyone to purchase anything from them. We bought a couch and daybed which was suppose to be delivered on the same day. Well, the couch came and the daybed did not. The delivery guys said that the store should have called. Well, should have is the operative words in this sentence because it didn't happen. We called and found out the daybed would come the following week. Which it really ended up being a week and a half. It came and broke 3 days later...this was the first week of August. They came out to check it and said they needed to order "replacement parts". Well, it's a week from October and we're still waiting on the replacement parts. Again, I can't with a good conscience recommend them to anyone.
• ★ ☆ ☆ ☆ ☆

  July 20, 2019, by Pam Snow
  Awful awful in every way. I planned to purchase multiple rooms of furniture at BADCOCK. Even if they were offering free furniture I would not go in BADCOCK FURNITURE ever again. The only thing they do well is grab your money. Ordered a kitchen set several months ago. One chair they broke putting together on the truck and one was defective. I still have a kitchen table missing chairs. Being new to the area I was shocked to observe the lack of respect that the staff has for customers. As I was working out delivery I observed a male sales associate joke to a female associate as a quite elderly lady came in using a cane, he then laughingly said, " Here's one for ya, back problems for sure, go sell her a mattress". The lady had barely gotten in the door. As they both chuckled I got the feeling they waiting to pounce on the next "customer", felt as if I too $$$ only. Lost a day from work waiting for bunk beds that never arrived. They had multiple justifications as to why they were running late. The order wasn't even on the truck! That was the fault of the guys that load their trucks according to the delivery people. I MUST ADMIT I LIKE MY TABLE BUT WOULD NEVER PURCHASE A SINGLE PIECE OF FURNITURE THERE AGAIN. Our sales lady, M**y was limited help and I'd immediately let go the man who thought profiling a customer was amusing. AND TO THE MAN WITH ALL THE GOLD CHAINS THAT WE HELPED YOU PURCHASE...less chains and invest in a business where you don't have customers posting this type of review.